At Truerider India, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address
• Payment details (processed securely through third-party payment gateways) 

Non-Personal Information

• Browser type and device information
• IP address
• Pages visited and browsing behavior
• Cookies and usage data

This information helps us improve our website and provide a better shopping experience.

How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders
• To communicate order updates and customer support responses
• To improve website performance and user experience
• To send promotional emails or updates (only if you opt in)
• To prevent fraudulent transactions and ensure platform security

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and optimize site functionality. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

Truerider India does not sell, rent, or trade your personal information to third parties. We may share information only with:

• Trusted service providers (payment gateways, shipping partners, analytics tools)
• Legal authorities when required by law or to protect our rights

All third-party partners are required to maintain confidentiality and use the information solely for service purposes.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, misuse, or disclosure. While we strive to protect your information, no online transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time

Requests can be made through our customer support contact details available on the website.

Children’s Privacy

Truerider India does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be deleted promptly.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us through the official contact information provided on our website.